DOORS TO GO · CUSTOMER CARE
Text messaging privacy
Effective September 30, 2026. This notice covers the Doors To Go order updates, support and sign-in texting program.
Information we use
We use the phone number you provide, your text messaging preferences and consent record, your order reference, message content and delivery information to send requested sign-in codes, order updates and customer support replies.
How we share it
We do not sell mobile numbers, text messaging opt-in data or consent records, or share them with third parties or affiliates for their marketing or promotional purposes. We share information only with service providers that help us operate this program, such as Twilio for message delivery and our application hosting providers, or when legally required. Text messaging consent is not transferred to another business.
Your choices
Text updates are optional. Reply STOP to stop texts. You may also turn off text updates in your order’s communication preferences. Requesting a one-time sign-in code does not enroll you in recurring updates. For access, correction or deletion requests, contact sales@doorstogo.com or (304) 586-4311. We retain message and consent history as needed for customer support, order records and applicable obligations.
This supplements the Doors To Go website privacy policy for this texting program. The restrictions on sharing mobile information and consent above apply to our text messaging program.